FeedPulse
NPSRestaurants

NPS Survey for Restaurants

Measure diner loyalty and willingness to recommend your restaurant.

When to Use

Send within a few hours of the dining experience or include a QR code on the receipt.

Survey Questions (10)

1

How likely are you to recommend our restaurant to a friend?

Scale
2

What stood out most about your visit?

Open-Ended
3

How would you rate the food quality?

Scale
4

How would you rate the service speed?

Scale
5

How friendly and attentive was your server?

Scale
6

How was the ambiance?

Multiple Choice
  • Excellent
  • Good
  • Average
  • Below average
  • Poor
7

How would you rate the menu variety?

Scale
8

How would you rate the value for money?

Scale
9

What dish or improvement would bring you back?

Open-Ended
10

Any other feedback?

Open-Ended

Best Practices

  • Keep it brief to match the casual dining context
  • Offer a small incentive like a discount on the next visit
  • Segment by meal period (lunch vs dinner) and location
  • Monitor trends weekly rather than reacting to individual scores

Related Templates

NPS Survey for SaaSNPS Survey for EcommerceNPS Survey for HealthcareCSAT Survey for RestaurantsPost-Purchase Survey for RestaurantsEmployee Satisfaction Survey for Restaurants

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