Measure Customer Satisfaction at Every Touchpoint
Deploy customizable CSAT surveys across channels, track satisfaction trends in real time, and let AI surface what to fix first.
No credit card required. Free plan available.
Built for every satisfaction signal
Capture, analyze, and act on customer satisfaction data without juggling multiple tools.
Multi-Channel Distribution
Deploy CSAT surveys in-app, via email, or through shareable links. Meet customers on the channel they already use.
Customizable Scales
Use 1-5 stars, 1-7 scales, or emoji reactions. Match the rating format to the interaction you are measuring.
Trend Tracking
Monitor satisfaction scores over days, weeks, or months. Spot dips instantly and correlate them with product changes.
Segmentation
Slice CSAT data by plan, region, user role, or custom attributes. Understand which groups need the most attention.
How it works
Design your CSAT survey
Pick a rating scale, add optional follow-up questions, and apply your brand colors. Preview on desktop and mobile before publishing.
Trigger at the right moment
Show the survey after a support interaction, checkout, onboarding step, or any custom event. Timing controls prevent survey fatigue.
Analyze and improve
View satisfaction trends in real time. AI groups qualitative feedback by theme so you can prioritize the improvements that matter most.
Why teams choose FeedPulse for CSAT
Stop guessing how customers feel
Launch your first CSAT survey in under two minutes. Measure satisfaction where it matters most.
Free forever for small teams. No credit card required.