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CSATRestaurants

CSAT Survey for Restaurants

Measure diner satisfaction with food, service, and overall dining experience.

When to Use

Send shortly after the meal via SMS, email, or QR code on the receipt.

Survey Questions (10)

1

How satisfied are you with your dining experience?

Scale
2

How would you rate the taste and quality of your food?

Scale
3

How satisfied were you with the portion size?

Scale
4

How would you rate the friendliness of the staff?

Scale
5

How was the wait time for your food?

Multiple Choice
  • Very fast
  • Reasonable
  • A bit slow
  • Too slow
  • Unacceptable
6

How satisfied are you with the cleanliness of the restaurant?

Scale
7

How would you rate the value for money?

Scale
8

How likely are you to visit us again?

Scale
9

What dish or aspect impressed you most?

Open-Ended
10

What could we improve?

Open-Ended

Best Practices

  • Keep it under 5 questions for higher completion rates
  • Offer a small incentive for completion
  • Review feedback daily to catch recurring issues
  • Segment by location, time of day, and dine-in vs takeout

Related Templates

CSAT Survey for SaaSCSAT Survey for EcommerceCSAT Survey for HealthcareNPS Survey for RestaurantsPost-Purchase Survey for RestaurantsEmployee Satisfaction Survey for Restaurants

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