Website Feedback Survey for Restaurants
Collect visitor feedback on your restaurant's website and online ordering experience.
When to Use
Display on the menu page, after online ordering, or on exit intent.
Survey Questions (10)
How easy was it to find our menu online?
ScaleHow clear are the menu descriptions and pricing?
ScaleWhat brought you to our website?
Multiple Choice- View menu
- Place an order
- Make a reservation
- Find location/hours
- Check reviews
How easy was it to place an online order?
ScaleHow would you rate the website on your mobile device?
ScaleHow easy was it to find location and hours?
ScaleHow appealing are the food photos on the site?
ScaleHow easy was the online reservation process?
ScaleWhat information was missing or hard to find?
Open-EndedHow could we improve our website?
Open-EndedBest Practices
- Focus on menu clarity and online ordering usability
- Test across mobile devices since most restaurant searches are mobile
- Use feedback to improve the online ordering funnel
- Compare dine-in reservation vs takeout/delivery feedback
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