Feature Request Survey for Agencies
Collect client suggestions for new services and process improvements.
When to Use
Send during quarterly business reviews or after project retrospectives.
Survey Questions (10)
What service would you most like us to offer?
Open-EndedWhat process improvement would benefit our collaboration?
Open-EndedWhich area of our service needs the most improvement?
Multiple Choice- Creative output
- Strategy/planning
- Reporting/analytics
- Communication
- Project management
How important is this improvement to you?
ScaleWhat reporting or analytics feature would you find valuable?
Open-EndedWould this improvement influence your contract renewal?
ScaleWhat communication tool would improve our workflow?
Multiple Choice- Real-time dashboard
- Shared project board
- Video check-ins
- Automated reports
- Client portal
Would you increase your budget for this service?
Multiple Choice- Yes
- Probably
- Maybe
- Probably not
- No
Which agency does this well?
Open-EndedAny other suggestions?
Open-EndedBest Practices
- Focus on service gaps and process improvements
- Evaluate feasibility and profitability of new service requests
- Use input to inform service line expansion
- Communicate how client feedback shapes your offerings
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