FeedPulse
Feature RequestEcommerce

Feature Request Survey for Ecommerce

Gather shopper suggestions for improving your online store.

When to Use

Send to repeat customers or display on account pages as an ongoing feedback channel.

Survey Questions (10)

1

What feature would most improve your shopping experience?

Open-Ended
2

What frustrates you most about our current site?

Open-Ended
3

Which area needs the most improvement?

Multiple Choice
  • Search/filtering
  • Product pages
  • Checkout
  • Account management
  • Mobile experience
4

How important is this improvement to you?

Scale
5

What payment methods would you like us to add?

Multiple Choice
  • Apple Pay
  • Google Pay
  • Buy now pay later
  • Crypto
  • PayPal
6

How would you rate our current mobile shopping experience?

Scale
7

What delivery option would you like to see?

Open-Ended
8

Would this feature make you shop with us more often?

Scale
9

Which competitor does this well?

Open-Ended
10

Any other suggestions?

Open-Ended

Best Practices

  • Focus on the shopping experience, not product catalog
  • Prioritize by potential revenue impact
  • Group similar requests before acting
  • Communicate when requested features are launched

Related Templates

Feature Request Survey for SaaSFeature Request Survey for FintechFeature Request Survey for EducationNPS Survey for EcommerceCSAT Survey for EcommerceCES Survey for Ecommerce

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